Foodservice Sales Suite Software By Sunsoft ERP
Sales Suite
Where is your selling time leaking away to? Paperwork? Equipment problem research? Scheduling? Coordinating multiple points of sale? Verifying order accuracy? Is operational efficiency compromising Sales efforts to cultivate relationships and close new business? If your business struggles to keep everyone “running their routes” because internal processes need constant babysitting, the ERP Sales Suite can help.
Through deep integration of the daily tasks of Customer Order Entry, Point-of-Sale, Service Tracking, and Prospect Tracking, you can manage order execution while enriching your understanding of customer buying patterns with greater accuracy in much less time. From order initiation in AutoQuotes through up-to-date searches of call history, the ERP Sales Suite keeps track of each piece of business, maintains the project and the customer information, and permits real-time reporting of performance metrics for the equipment and the people responsible for delivering customer satisfaction.
Sales Suite Specs
CUSTOMER ORDER ENTRY
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Load orders from AutoQuotes™
- Print pick tickets, invoices, packing & shipping labels
- Order routing: entry, query and tracking
- Back order fulfillment
- RMA processing
- Sales person and commission entry
POINT OF SALE
- Handle walk in traffic with speed and accuracy
- Provides for returns, discounts and deposits
- Online credit card verification
- Track multiple registers w/ open/close & deposit slips
- Uses customer file for “On Account” POS transactions
- Data entry or scanning of items for speed and accuracy
- Updates inventory file immediately upon invoicing projects
SERVICE TRACKING
- Enter service calls for customers
- Track problems on equipment w/ serial numbers
- Bill service calls with labor and materials
- Email notification(s) of service call status
- Track service technician’s repair metrics
- Quickly identify all open service calls and status
- Search knowledge base of historic calls
PROSPECT TRACKING
- Import leads into prospect data base, utilize canned survey, set Microsoft Outlook reminders for follow-up
- Sales forecasting based upon salesperson’s estimated close date and percent probability
